Skip to content

Wiki

Preserve knowledge. Share it with everyone.

Flowtig Wiki provides a structured environment for documenting company knowledge, procedures and internal documentation.

Instead of storing information in emails, shared folders or personal notes, Wiki creates one central knowledge base where information can be maintained, searched and shared across the entire organisation.

Whether you're documenting business processes, technical procedures or onboarding guides, Wiki helps your organisation preserve knowledge for the future.

Your organisation's collective knowledge

Knowledge becomes valuable when everyone can find it. Wiki helps capture information once and make it available whenever it is needed.

Why use Wiki?

Every organisation depends on knowledge.

Typical questions include:

  • How do we perform this process?
  • Where is this documented?
  • Which procedure should we follow?
  • Who is responsible for this topic?
  • How do new employees learn our workflows?

Wiki answers these questions by providing one structured knowledge base for the entire organisation.

Overview

With Wiki you can:

  • Create structured documentation
  • Organise articles hierarchically
  • Write using multiple editor modes
  • Save drafts before publishing
  • Manage article status
  • Build a searchable company knowledge base

Wiki Overview

Organising Knowledge

Articles are organised in a hierarchical structure.

Instead of collecting unrelated pages, documentation grows naturally into a structured knowledge base.

Typical sections include:

  • Company Handbook
  • IT Documentation
  • HR Policies
  • Product Documentation
  • Internal Procedures
  • Quality Management

A clear hierarchy keeps documentation manageable as your organisation grows.

Writing Articles

Wiki supports multiple editing experiences.

Choose the editor that best matches your workflow:

  • Visual Editor
  • Markdown
  • Structured JSON

Tip

Markdown is ideal for technical documentation, while the visual editor works well for everyday business documentation.

Drafts & Publishing

Documentation often evolves over time.

Articles can be saved as drafts before publication, allowing teams to review content before making it available to everyone.

Typical article states include:

  • Draft
  • Published
  • Archived

This creates a clear editorial workflow while ensuring published documentation remains trustworthy.

Knowledge is only valuable when it can be found.

Wiki provides fast searching across article titles and content, helping users locate relevant documentation within seconds.

Whether you're looking for a technical procedure or an HR policy, information remains easy to find.

Building a Knowledge Base

Over time, Wiki becomes more than a collection of articles.

It evolves into your organisation's shared memory.

Instead of repeatedly answering the same questions, teams can rely on documented knowledge that remains available long after it was written.

Preserve organisational knowledge

Well-maintained documentation reduces onboarding time, improves collaboration and helps prevent valuable knowledge from being lost.

Permissions

Wiki uses Flowtig's central permission system.

Typical permissions include:

Permission Description
View articles Read published documentation
Create articles Create new pages
Edit articles Modify existing content
Delete articles Remove articles
Publish articles Publish reviewed documentation

Permissions can be assigned independently, allowing organisations to control who may contribute and publish documentation.

Best Practices

Recommendation

Organise articles by subject rather than department. This creates a knowledge base that remains intuitive as your organisation grows.

Tip

Keep articles focused. Smaller articles are easier to maintain and update than large monolithic documents.

Tip

Link related articles together to help readers navigate through complex topics.

Note

Review documentation regularly to ensure information remains accurate and up to date.

Integrations

Wiki integrates naturally with other Flowtig applications.

App Integration
Contacts Responsibilities and subject experts
Warehouse Inventory procedures and storage documentation
Construction Log Construction standards and site procedures
Worktime HR policies and working time regulations

As the Flowtig platform grows, additional integrations will become available.

Frequently Asked Questions

Can articles be organised into categories?

Yes.

Wiki uses a hierarchical structure that keeps documentation organised as your knowledge base grows.

Which editor modes are available?

Wiki supports:

  • Visual Editor
  • Markdown
  • Structured JSON

Can articles be saved before publishing?

Yes.

Drafts allow documentation to be reviewed before publication.

Is Wiki suitable for technical documentation?

Absolutely.

Markdown support makes Wiki well suited for software documentation, APIs and internal technical knowledge.

Can the knowledge base grow over time?

Yes.

Wiki is designed to scale from a handful of articles to a comprehensive company knowledge base.

Typical Workflow

Identify Knowledge
        │
        ▼
Create Article
        │
        ▼
Write Content
        │
        ▼
Review & Publish
        │
        ▼
Build Shared Knowledge

See also

Wiki works particularly well together with:

Need help?

Need assistance with Wiki?

Learn more on the Flowtig website or contact our support team:

  • https://flowtig.com/apps/wiki
  • https://flowtig.com/contact