Time Tracking
Understand where your team's time is invested.
Flowtig Time Tracking helps organisations record the work performed for customers, projects and activities.
Instead of focusing on attendance or contractual working hours, Time Tracking answers a different question: What was worked on?
Whether you bill customers, analyse project costs or simply want better visibility into how your team spends its time, Time Tracking provides the insights you need.
Time Tracking is not Worktime
Worktime answers when someone worked.
Time Tracking answers what they worked on.
Together they provide a complete picture of both attendance and productive work.
Why use Time Tracking?
Understanding how time is spent is essential for planning, billing and continuous improvement.
Typical questions include:
- How much time did we spend on this customer?
- Which project required the most effort?
- Which activities consume the most time?
- How many billable hours have we recorded?
- Which projects are becoming more expensive than expected?
Time Tracking provides a structured overview of where working time is actually invested.
Overview
With Time Tracking you can:
- Record working sessions
- Assign time to customers
- Organise projects and activities
- Separate billable and non-billable work
- Review historical time entries
- Analyse project effort
- Generate reports
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Recording Time
Recording time is simple and flexible.
Each time entry can contain information such as:
- Customer
- Project
- Activity
- Description
- Duration
- Billable status
Entries remain editable whenever corrections become necessary.
Tip
Recording work immediately after completing a task results in more accurate reports and customer billing.
Customers & Projects
Every recorded hour belongs to something.
Time entries can be linked to:
- Customer projects
- Internal projects
- Meetings
- Support requests
- Development
- Consulting
This creates a complete overview of where your organisation's time is invested.
Activities
Activities classify the type of work performed.
Typical examples include:
- Development
- Consulting
- Design
- Support
- Administration
- Sales
Consistent activity categories make reports significantly more meaningful.
Billable Time
Not every working hour is billable.
Time Tracking distinguishes between:
- Billable work
- Non-billable work
This helps organisations better understand project profitability, internal costs and customer value.
Better business decisions
Separating billable from non-billable work provides valuable insights into profitability and resource allocation.
Reporting & Analysis
Recorded time becomes valuable when it can be analysed.
Typical reports include:
- Time per customer
- Time per project
- Time per activity
- Time per employee
- Time per period
Reports help organisations understand where time is spent and support more informed business decisions.
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Search & History
Every recorded time entry remains available for future reference.
Typical search criteria include:
- Customer
- Project
- Activity
- Employee
- Date
- Description
Historical information makes it easy to review previous work whenever needed.
Permissions
Time Tracking uses Flowtig's central permission system.
Typical permissions include:
| Permission | Description |
|---|---|
| View time entries | Browse recorded work |
| Create time entries | Record working time |
| Edit time entries | Modify existing entries |
| Delete time entries | Remove time entries |
| View reports | Access reports and statistics |
Permissions can be assigned independently, ensuring organisations retain full control over recorded working time.
Best Practices
Recommendation
Record time continuously throughout the day instead of reconstructing it afterwards.
Tip
Use consistent activity names across your organisation to improve reporting quality.
Note
Add meaningful descriptions whenever possible. They make historical time entries much easier to understand.
Integrations
Time Tracking integrates naturally with other Flowtig applications.
| App | Integration |
|---|---|
| Worktime | Attendance and contractual working hours |
| Contacts | Customers and business partners |
| Calendar | Business events and project planning |
| Invoices | Invoice recorded work (planned) |
Additional integrations will become available as the platform continues to evolve.
Frequently Asked Questions
What is the difference between Time Tracking and Worktime?
Worktime records attendance and contractual working hours.
Time Tracking records the work performed for customers, projects and activities.
Together they provide a complete overview of both attendance and productive work.
Can I assign time to customers?
Yes.
Every time entry can be linked to a customer and project.
Can project effort be analysed?
Yes.
Time Tracking provides reports that help analyse project effort, customer work and resource allocation.
Can I distinguish billable from non-billable work?
Absolutely.
Each time entry can be marked accordingly, allowing organisations to analyse profitability more accurately.
Can recorded time be edited later?
Yes.
Time entries remain editable depending on your organisation's permissions.
Typical Workflow
Perform Work
│
▼
Record Time
│
▼
Assign Customer & Activity
│
▼
Review Reports
│
▼
Analyse Project Effort
See also
Time Tracking works particularly well together with:
Need help?
Need assistance with Time Tracking?
Learn more on the Flowtig website or contact our support team:
- https://flowtig.com/apps/time-tracking
- https://flowtig.com/contact